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- When
will my order ship?
We
generally ship the same day or next business day if you
order is placed late in the day.
- Can
I get my order any faster?
Yes,
we also offer Next Day Air and Second Day Air
options.
- How
much does shipping cost?
Ground
shipping is free on orders over $300. To see how much
your specific order will cost to ship, input your items
into the shopping cart and press "Check Shipping
Options".
- How
long will ThermoTile last?
When installed according to the
instructions, ThermoTile should last a lifetime.
- Is
ThermoTile offered in stores?
Not yet. We offer it exclusively
by Internet to bring you the absolute lowest cost possible.
- Is
a GFCI required?
A GFCI (ground fault circuit interrupter) is required
for installations where moisture may be present, i.e.,
in bathrooms and kitchens. You can install a GFCI in the
circuit or order our programmable thermostat with a built-in
GFCI.
- What
if I am not satisfied?
We
are confident you will be satisfied. Once you try ThermoTile's
warm floors, you'll wonder how you ever lived without
it. We also offer a 90 day Money
Back Guarantee and a Lifetime Limited Warranty.
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