ThermoFloor FAQ's
Radiant Underfloor Heating
CALL 1-800-308-8057

Radiant Flooring for Tile

Heating tile floors?
Check out ThermoTile!


 

  FREQUENTLY

ASKED

QUESTIONS

Email your questions and expect our reply within 24 hours.
  • When will my order ship?
    We generally ship radiant floor heating systems the same day or next business day if your order is placed late in the day.

  • How long will it take to deliver my order?
    Transit time to the West Coast is 4 days, East Coast 3 days and 1-3 days for points in between. Click here to determine ground transit time to your location.

  • Can I get my order any faster?
    Yes, we also offer Next Day Air and Second Day Air options for electrci floor warming products..

  • How much does shipping cost?
    Ground shipping is free on floating floor radiant floor heating orders over 90 S.F.. To see how much your specific order will cost to ship, input your items into the shopping cart and press "Check Shipping Options".

  • How long will your in floor heating system for floating floors last?
    When installed according to the instructions, our floor heating systems will last indefinitely. Our floating floor warming systems are warranted for 10 years.

  • Is a GFCI required?
    A GFCI (ground fault circuit interrupter) is required. You can install a GFCI in the circuit or order our programmable thermostat with built-in GFCI.

  • What if I am not satisfied?
    We are confident you will be satisfied. Once you try our floating floor warming system, you will not be able to live without it. We also offer a 90 day Money Back Guarantee and a 10 Year Limited Warranty.

  • How can I become a Thermosoft radiant floor heating system installer?
    Email us at info@thermosoftinternational.com.

  • How can I become a Thermosoft electric floor warming distributor?
    Email us at info@thermosoftinternational.com

  • If I recommend your under floor heating system to a friend or neighbor, does Thermosoft offer a reward for referrals that result in sales?
    Yes. Email us at info@thermosoftinternational.com to learn more.

Click below for more details on:

   
Made in USA

[ About Radiant Floor Heat ] [ Why Electric Floor Heat ] [ Floor Heating Installation ] [ Floor Heating Systems Home ]
Thermosoft International Corporation

310 Lexington Drive
Buffalo Grove, IL 60089 USA
Tel: 847-279-3800
Fax: 847-279-8845
info@thermosoft.com
www.thermosoft.com
Hours: M-F 8:00AM-6:30PM CST
© Copyright Thermosoft International Corporation